iDENTIFY

The only partner who knows both sides of the chair

The DentalGrowth AgencyThat ActuallyUnderstandsDentistry.

We're not generalists. We've spent fifteen years inside dental practices, on the floor and behind the front desk, before we ever ran an ad for one.

No upfront fees

No setup. No deposit. No contracts.

Pay only when results show

We work first. You pay when it moves.

Cancel anytime

One month notice. No questions asked.

Why most dental marketing fails

Marketing was never
the only problem.

Most practices aren't failing at marketing because they aren't trying. They're failing because marketing alone was never enough. Here is what is actually in the way.

The Hidden Cost
37%

of marketing spend leaks between the click and the chair, lost in operations, follow-up, and untracked attribution.

ClickChair
63% Converted37% Leaked
Partner practice average42 practices · 2023, 24
01

Campaign · Content

The same ads, on repeat.

The creative hasn't changed in months. Social posts go up to keep the calendar full, but they don't sound like the doctor, and they don't bring the right patients in. Nothing is being tested. Nothing feels current.

02

Operations · Conversion

Leads come in. Then disappear.

A patient enquires. The front desk is busy. The call-back happens a day late. The insurance question stalls things for a week. By the time anyone follows up, the patient has already booked somewhere else, and no one ever knows why.

03

Visibility · Reputation

The right patients can't find you.

The practice is excellent. Online, it barely shows up. Reviews come in when they come in. The reports talk about clicks and impressions, but nobody can point to the patients those numbers actually produced.

04

Growth · Scale

Big ambitions. No system underneath.

There's a plan to grow, a second location, a new service line, a bigger team. But the practice still runs on one or two people holding it together in their heads. Nothing is documented. Nothing is repeatable. Growth feels heavier than it should.

Every problem we just named. One system that solves it.

See How The System Fixes This

Why practices choose us

Operators

Built by people who run practices

Not outsiders learning on you

Dental only

One vertical. No agency drift.

Specialised by design

Certified

Google & Meta certified

Active campaign manager

HIPAA

Signed BAA included

On every engagement

Five practice types · Five distinct problems

Five different practices. Five different conversations.

Find the profile that sounds like you. The lead in our conversation, the metric we'd look at first, and the part of the system we'd build around, all of it changes based on where you actually are.

US-wide · Active profiles

Step 1. Pick the profile that sounds like youThe conversation, the metric, and the system change with your answer.
  • ICP-01 · ActiveProfile 1 / 5

    Solo Practice · Burned Before

    You've already paid an agency to learn this lesson.

    Solo Practice · Burned Before practice owner

    You hired someone before. You spent the money. You got reports full of clicks and not much else. Now anyone pitching you has to prove it first, with a real practice, in a real market, that looks something like yours.

    If this sounds like you, we open with proof, not a pitch.

    Reference signal
    Richmond, TX · Solo GP

Recognise yourself in one of these? That's where the conversation starts.

Continue · The Diagnostic

The iDENTIFY system

Marketing without ops leaks patients. Ops without marketing stalls growth. We built both.

Most agencies cover one. iDENTIFY was built to cover all of them, six pillars working as one engine.

01Pillar 01

Paid Growth

Multiple patient funnels built, tested, and rebuilt every single month.

  • Google Ads / PPC
  • Meta Ads
  • Geo-Targeted Campaigns
  • Retargeting Funnels
02Pillar 02

Search Dominance

The patient already searching for your treatment finds you before they find anyone else.

  • Local SEO
  • On-Page & Technical SEO
  • Google Business Profile Management
  • GA4 Setup & Reporting
03Pillar 03

Minimum Lead Leakage

The gap between an interested patient and a booked appointment is where most practices lose 30 to 40% of their marketing investment.

  • OneClickAi Follow-Up
  • Appointment Booking Integration
  • SMS & Email Automation
  • CRM Workflow
04Pillar 04

Your Voice. Your Face.

The doctor becomes the brand. Patients choose practices they feel they know.

  • Short-Form Video Production
  • Doctor Personal Brand
  • Social Media Management
  • Patient Education Content
05Pillar 05

The Infrastructure Layer

What happens after the lead arrives determines whether marketing was an investment or just an expense.

  • AI Front Office (24/7)
  • Insurance Verification
  • Patient CRM
  • ProsthEASE Lab Automation
06Pillar 06

Reputation & Reviews

Online reputation is now the primary deciding factor for new dental patients. It should not be left to chance.

  • Review generation. HIPAA-compliant
  • Review response & management
  • Reputation monitoring across platforms
  • Crisis response framework

All six pillars · Built around your gaps

Explore All Solutions

Field telemetry · Live aggregate

This is what
a year of work looks like.

Aggregated across six partner practices between Q1 and Q4 last year. Pulled straight from Google Ads, Meta, GA4 and call-tracking, not retyped into a deck.

"Every number below is a person who walked into a real chair."

M-01
$52

Cost per booked patient

Blended across every named paid-media study we publish.

Google Ads + Meta · blended
M-02
$2M+

Added revenue, annualised

Net new collected revenue across active partner clinics.

PMS-reported · 12-mo run rate
M-03
6

Named partner practices

Reporting publicly. Zero anonymous case studies.

On the record · 2024, 26
M-04
+136%

Organic traffic lift

Specialist implant study, measured over five months.

GA4 · client-verified
Analytics dashboard showing organic traffic up 136% and CPA at $59
Pish Dental Implants · Houston Verified

Organic +136% · 5 months

Reported directly from the client's analytics.

Google Business Profile insights showing 142 patient calls trending up week over week
NextCare Dental · GBP InsightsLive

142 booked patients · 90 days

Patient calls, week over week.

Aggregated across 6 named partner practices · Texas · 2024, 26

See How We Got There
Richmond Dental Care$46.88· Cost per conversion
NextCare Dental$51.20· Cost per Google Ads conversion
Periodontal & Implant Surgeons of Houston+136%· Organic traffic growth
SND Dental$84K/mo· Added monthly revenue
Hi Dental$1.2M· Added revenue in 12 months
Ez Dental$52K+· Minimum added monthly revenue
Richmond Dental Care$46.88· Cost per conversion
NextCare Dental$51.20· Cost per Google Ads conversion
Periodontal & Implant Surgeons of Houston+136%· Organic traffic growth
SND Dental$84K/mo· Added monthly revenue
Hi Dental$1.2M· Added revenue in 12 months
Ez Dental$52K+· Minimum added monthly revenue

Named results · No anonymous studies

Three practices. Three rebuilds.

What clients say

In their words.

The doctors running the system, talking about what it changed.

Patient smiling in a modern dental practice
Outcome · The ChairFrame 12|

The chair is the only metric that matters.

T-01
"
In 90 days, website traffic tripled, phone calls from ads jumped from 6 to 65, and the cost to book a patient dropped from $220 to $47. Same clinic, same doctor, different system.

Practice Owner

Richmond Dental Care · Richmond, TX

Verified · See full study
T-02
"
Our front desk got their day back, the chairs stayed full, and we added $1.2 million in revenue in twelve months, without lifting our overhead.

Practice Owner

Hi Dental · Houston, TX

Verified · See full study
T-03
"
In the first 90 days, every $51 spent on Google Ads booked a real patient. Before us, this clinic wasn't tracking anything, they built the plumbing, fixed the targeting, and turned ad spend into bookings instead of clicks.

Practice Owner

NextCare Dental · Houston, TX

Verified · See full study

Real practices · Real outcomes · Same playbook

60-second request

Three fields. Twenty minutes.

Name, practice, phone. We call back inside 24 hours with the audit booked. No sequences, no chasing, one human, one conversation.

We call within 24 hours · No auto-sequences

Our promise to you

We work first. You decide later.

No upfront payments. We get to work, bring the change your practice needs, and only when you see the numbers move and feel we've earned it, that's when you pay. Cancel any time, no questions asked. We're that confident in the result.

01 · Promise

We work first. You pay when it moves.

We start the audit, fix the foundations, and get campaigns live before any retainer pressure. You only commit once you can see the change in your practice.

02 · Promise

Cancel any time. No questions.

Month to month, always. One month's notice and the engagement ends, you keep every account, asset, and piece of content we built.

03 · Promise

No upfront fees. No setup charges.

No onboarding fees, no setup invoices, no contracts to sign in blood. Confidence in the work is the only thing keeping you here.

The only risk left is doing nothing.

Book the 20-minute audit. We'll show you exactly what's costing you patients, and start fixing it before you decide whether to keep us.

Start The Diagnostic
New · Introducing OneClickAi

The call you missed
just booked itself.

30 to 40% of marketing spend leaks between the click and the chair. OneClickAi closes that gap automatically, every time, every hour.

OneClickAi voice agent answering a patient call
Live Stream · AudioCall 04|

Answering · New Patient

"Hi, I can book you for Tuesday at 2pm with Dr. Hale. Should I confirm?"

Sequence 01

Picks up in 60 seconds

While the lead's intent is still hot.

Sequence 02

Speaks naturally

Trained on your services, your tone, your offers.

Sequence 03

Books the appointment

Direct integration with your PMS, no copy-paste.

Sequence 04

Works 24/7

Nights, weekends, holidays. Never misses a call.

Front-desk team member supported by OneClickAi
Front desk · AugmentedHuman-led

Built for your team, not against them

OneClickAi catches the calls your front desk can't. So they can take care of the patients in front of them.

Nights, lunch breaks, the third call ringing during a busy morning, that's where leads quietly disappear. OneClickAi covers the gap, books the appointment, and hands the patient back to a real person at check-in.

Native PMS integrations
D-PMS
Dentrix logo

Dentrix

Henry Schein One

Open Dental logo

Open Dental

Open source

Eaglesoft logo

Eaglesoft

Patterson

Curve Hero logo

Curve Hero

Cloud-native

Denticon logo

Denticon

Planet DDS

Thrive Cloud logo

Thrive Cloud

Cloud-native

+ 12 more on requestHIPAA-compliant transfer · End-to-end

The difference between a lead and a patient.

See OneClickAi In Action

The iDENTIFY engagement model

No contracts.
No exit fees.

Most agencies lock you in for 12 months because they need time to show results. iDENTIFY runs month to month. One month's notice to exit. No annual contracts. No exit fees. No fine print.

01Lead02Qualified03Booked04Seated

The pipeline · always-on, always-attributed

  1. 01Step

    Full Practice Audit

    Before we build anything, we understand everything. Marketing performance, acquisition gaps, digital presence, reputation, ops infrastructure. Delivered within 48 hours.

  2. 02Step

    System Build

    We assemble the system around your specific gaps, not a fixed package. Paid growth, SEO, AI content, conversion, reputation, OneClickAi, brand.

  3. 03Step

    Launch

    Week three. First campaign live. HIPAA compliance confirmed. Tracking configured. Benchmarks set so you always know where you stand.

  4. 04Step

    Active Management

    Every month: new creative, active monitoring, performance review. Nothing on autopilot. You speak to the people doing the work.

  5. 05Step

    Monthly Results Call

    20 minutes. Three numbers: enquiries, profile views, new patients. One observation. One change. You stay because it works.

Transparent pricing

What it costs. Plainly.

No upfront fees. No setup charges. We start the work, bring the change, and you pay only when you see things moving. Ad spend is billed directly by Google and Meta, never marked up by us. Cancel any time, no questions asked.

Found

$1,200/mo

Foundation only. For practices not ready to run paid campaigns yet.

  • Google Business Profile management
  • Local SEO foundation
  • HIPAA-compliant review system
  • Compliance audit
  • Monthly reporting call
See Found in detail
GrowMost Popular

$2,000/mo

Foundation + paid acquisition. Where most practices start.

  • Everything in Found
  • Google Ads management
  • Meta Ads management
  • Treatment landing pages
  • Call tracking
  • OneClickAi follow-up (pay-per-use)
See Grow in detail
Lead

$3,000/mo

Everything in Grow, plus brand.

  • OneClickAi with PMS integration
  • Monthly Website Improvement
  • Quarterly Video Content
  • Doctor Personal Brand
See Lead in detail
DSO / Multi-Location

$5,000+/mo

Custom. Let's talk.

  • Multi-location campaign management
  • Unified reporting
  • Brand consistency system
  • DSO growth infrastructure
See DSO / Multi-Location in detail

Questions we hear often

The questions before the call.

Don't see yours? Bring it to the audit call, we'll answer it directly.

Most agencies optimise for clicks and traffic, because those are easy to put on a slide. We optimise for booked, confirmed, arrived patients, because those are the only numbers that pay your team. The other difference is what happens after the lead. Most agencies stop at the form fill. We stay connected all the way to the chair, which is where money is actually won or lost. And because we work month to month, the day we stop earning our keep, you walk.

Visible movement (your Google profile cleaned up, the first new enquiries) usually shows in two to four weeks. Real, consistent new patient volume from paid campaigns lands in six to ten weeks. We set a specific benchmark with you on day one so you always know exactly where you stand.

Plans start at $1,200 per month. Month to month, no lock-in. The right plan depends on your practice size and what you actually need, and we'll walk you through it on the first call. No surprises after.

Onboarding is one 45-minute call. After that, we ask for a 20-minute call once a month to walk through the numbers. Everything else runs without you.

One month's notice and that's it. No exit fees. No awkward conversation. The month-to-month model keeps us accountable to you every single month.

No. No setup fees, no onboarding charges, no deposits. We start the audit, fix the foundations, and get campaigns moving before any retainer pressure. You start paying once you can see the change in your practice. The day it stops being worth it, you cancel. No questions asked.

Week one, we audit everything: your website, campaigns, reviews, local SEO, the whole patient journey. Week two, we fix the three most critical gaps, clean up your Google Business Profile, and turn on the review system. Week three, your first campaign goes live. Week four, we sit down on a 20-minute call and share three specific numbers.

Yes. Our earliest case studies are from Texas, but we now work with practices across the United States, including active engagements in Ohio, California, Colorado, and Florida. On the discovery call we look at your local market before we recommend anything.

No, and that's deliberate. Your ad spend goes straight from your account to Google and Meta. We manage the campaigns inside your retainer with no extra management fee on top. You see exactly where every dollar goes.

Most dental marketing agencies are marketing companies that decided dental looked like a good vertical. We're the opposite. We spent fifteen years inside dental practices first, then built the marketing around what we already knew. The practical difference shows up in two places: what we measure (booked, treated patients, not clicks) and what we're willing to be on the hook for (the operational layer between the lead and the chair, which most agencies refuse to touch).

Yes, after the audit call. We don't hand out client phone numbers cold. Once we've had the audit conversation and there's a mutual fit, we'll introduce you to two practice owners running active engagements that look like yours.

You do. Always. We build everything inside accounts you own: Google Ads, Meta Business, Google Business Profile, your website, your CRM. If we ever part ways, you keep everything. No held-hostage clauses. No content licensing games.

Yes. Every engagement includes a signed BAA. Every third-party tool in our stack (call tracking, CRM, review automation, voice answering) is BAA-covered. We publish our full compliance approach openly on our HIPAA page.

Both. The Smile Secure side is built by people who spent fifteen years inside dental practice operations: acquisitions, ownership transitions, front-of-house systems. The iOTA side is ten years of paid media and creative execution. Neither side is borrowed from the other. Both are on every account.

Book the audit

Twenty minutes.
Three things costing you patients.

Before the call we look at your Google presence, reviews, website, and any existing campaigns. On the call we share exactly what we found, and what it is costing you.

No slide deck. No sales process. Just a 20-minute conversation with the people who will actually run the campaigns.

  • No contracts, month to month always
  • Dental practices only, no generalists
  • Speak to the founders directly
  • Results visible within 30 days
Audit Request · FormEncrypted · TLS

24hr Confirmation · No Auto-Sequences